Monday, October 02, 2006

MUST READ! "Because the Customer" - It's Beautiful

I heard this last Friday at the Direct Selling Association of Singapore (DSAS) Public Forum, Singapore and I really love this - it's truly BEAUTIFUL!

Here's what I heard...

A Slogan For Customer Service At The Federal Reserve Bank of New York:

“Because the Customer”

Because the customer has a need, we have a job to do.
Because the customer has a choice, we must be the better choice.
Because the customer has sensibilities, we must be considerate.
Because the customer has an urgency, we must be quick.
Because the customer is unique, we must be flexible.
Because the customer has high expectations, we must excel.
Because of our customer, we exist.

I've also written a SPECIAL REPORT on this Direct Selling event which I learnt lots about the global/Asian direct selling status. It was truly an eye and ear opener!

Download your FREE COPY here